Dear Valued Customers,

Thank you very much for your continued patronage of Tokyu Stay.
We will be conducting system maintenance during the following period:

■ Maintenance Schedule
Tuesday, June 2, 2026, 12:00 a.m. to around 5:00 a.m. (scheduled)

During the maintenance, the Tokyu Stay official reservation system, official app, and the Tokyu Stay official accommodation voucher resale service website will be unavailable.

■ Services Unavailable
New reservations
Reservation changes
Reservation cancellations
Viewing reservation information such as reservation history
Stay WEB My Page

Buying/selling accommodation vouchers on the resale service, viewing transaction history, and checking the URL/code for exchanging sales proceeds into points

We apologize for any inconvenience this may cause and sincerely appreciate your understanding and cooperation.
Please note that the end time may change without prior notice depending on the progress of the work.
If there are any updates, the latest information will be posted on the Tokyu Stay official website.

We appreciate your continued support of Tokyu Resorts & Stays.

Tokyu Resorts & Stays Co., Ltd.